Contact Us

For help with your transaction or to provide feedback on your experience, please log in to your BlueLock Escrow account. You can also reach us via email at support@standardescrowsafe.com.

Phone Support

If you need immediate assistance, our live phone support is available Monday to Friday, from 8:00 a.m. to 4:00 p.m. Pacific Time. +1(801)917-6347

For assistance outside of our phone support hours, please email us at support@standardescrowsafe.com and one of our Email Support Representatives will get back to you as soon as possible.

How We Can Assist You

Due to regulatory guidelines, BlueLock Escrow's customer support can assist with the following:

• Verifying transaction status
• Sending amendment forms
• Explaining general escrow processes

While our support team can guide you through the following, we are unable to perform these actions on your behalf:

• Entering tracking information
• Accepting or rejecting merchandise
• Submitting payments
• Agreeing to terms
• Resetting lost passwords

We’re here to help with any technical questions, issues, or suggestions. Contact us by phone, email, or browse our FAQ section for quick answers.

Our Office

For mail correspondence, please send it to:
BlueLock Escrow
280 Montgomery St, Suite 650
San Francisco, CA 94104, USA